Identify whether a user is logged onto the PC before taking Remote Control
Hello LanDesk community,perhaps a simple question: Is it possible to see if a user is logged onto a PC before taking control?Thanks.
View ArticleClik here to view.
Unable to login to self-service mobile
Attatched is the error message - I have anonymous authentication enabled - all others disabled. I assumed, like webaccessexplicit, by typing in your ServiceDesk username you could login? Ideas? This...
View ArticleAfter imaging sysprep hangs
After I image a computer it seems like it hangs on "setup is applying system settings" when it is trying to sysprep.
View ArticleClik here to view.
Re: Upgrade from Service Desk 7.6 to 7.6.2 took 44 hours
I ran this in the Test account and reran the upgrade on the live hardware after changing the recovery model to simple and the speed of the upgrade was phemominal. 20 minutes! These were the standard...
View ArticleRe: Package Bundles and reboots
Just an FYI on this... Still broken as of 9.5 SP2, but a defect was submitted and I am currently testing post 9.5 SP2 versions of remoteoperationbase.dll and sdclientlib.dll that appear to have fixed...
View ArticleRe: Elitepad 900 Windows 8 deployment ?
Hi Mach,which patch level are you referring to?with LDMS 9.5 sp1 (no CP installed) it fails during EFI partition, stating that diskpart can't assign a mount point to the partition (and therefore...
View ArticleRe: Elitepad 900 Windows 8 deployment ?
I believe it should be working in 9.5 SP1 with no component patches. Not sure why it would be different for you. Can you post a screenshot of the parameters you have used for the EFI partition creation?
View ArticleRe: After imaging sysprep hangs
How long have you let the machine sit? I know that if Join Domain is failing due to bad credentials or some other problem, Windows will try over and over for 15 minutes before bailing out and moving...
View ArticleRe: Identify whether a user is logged onto the PC before taking Remote Control
Hi Mark:I am using the web client.I don't have the 'right-click' nor the State Notifier (the notify feature would be very useful). I have:Version: 9.50.0.530Installed patches: LANDesk Software 9.50 -...
View ArticleRe: Identify whether a user is logged onto the PC before taking Remote Control
Thanks Frank, but I am using the web and the add-ins you reference are only for the console.Do you know if it provides the functionality to web clients if it's installed on the server?
View ArticleClik here to view.
Re: Identify whether a user is logged onto the PC before taking Remote Control
Admittedly, the console extension tools are generally on;y extending the 32bit console. If you need this in the inventory for use in the web console, then State Notifier (yes it does cost money ) would...
View ArticleRe: Displaying notifications to Mac Users using bash and applescript - Not...
Thanks for the reply. Yes my original scripts do not try to run the notifications as the logged in user so when my original scripts ran (as root) this behavior was originally happening. Most, if not...
View ArticleRe: Calculation to show % of tickets resovled within SLA
Hey Jamie, every ticket should have a "Is breached flag". Within a calculation you could count all tickets and tickets that have the is breached = true and than calculate your percentage value....
View ArticleMac's are reporting Device Name as something different from Computer Name
Hello, We have been working on getting some Macs on our landesk solution. We do a manual install and it installs correctly. The problem is the Device Name does not reflect the Computer Name reported....
View Article[DataMart] Core Server Installation Failed
Hi, I encounter an issue during Landesk Installation.The installation failed on "DataMart Configuration"In coreDbUtil.exe.log, the following info is present: 03/13/2014 16:01:13 INFO 1680:1 CoreDBUtil...
View ArticleClik here to view.
Re: How to change the headline colour of a groupbox in WebDesk?
Hi Marcello, this must be one of the red settings from my screenshot: From my mind I can't tell which one, just give it a try. RegardsFabian
View ArticleRe: Is anyone running a LANDesk agent on VMWare Linked Clones?
Our issue is within a non-persistent VDI environemtn, if you diable the scans, what use is LANDesk? Software usage monitoring is the main point of LD within WDI. Every time a VDI machine is powered...
View ArticleRe: Is anyone running a LANDesk agent on VMWare Linked Clones?
The agents in 9.5 SP1 allow you to store the Software Usage Monitoring data to a network shared folder location instead of the Registry so that it doesn't get wiped out when the user logs off. We...
View ArticleRe: Cannot provision Dell E5440 - Windows could not configure components
Looks like it was one of the drivers. It was the 3axis accellerometer for me. I removed that from the HII driver repository and the error is gone and provisioning finishes.
View Article