Re: Custom registry items not showing up in the inventory
The entry is in the ldappl3 file on the client but I don't see it in the .txt file that I generated.
View ArticleDistribute agent with local admin credentials for RC
I have machines that get removed from the domain with an automatic process every 90 days. Sometimes those systems come back online and since they are not trusted by the domain anymore RC is not...
View ArticleUpgrade from Service Desk 7.6 to 7.6.2 took 44 hours
Dear All I've run a test upgrade from 7.6 to 7.6.2 and the database upgrade took over 44 hours! Now i know that it's spec dependent and database size dependent but I wondered what times others were...
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Re: Using inbound mail to add a note to an active Incident
Hi Brian I'm really interested in what you're suggesting here but can you elaborate a little please? I'm not sure where you are putting these methods. are you adding an automatic action to your process...
View ArticleRe: 9.5 SP2 your experience
Had a great experience with a combination of upgrading an existing 9.5 core to 9.5 SP2. At the same time, we imported all the data from our 9.0 SP3 core (provisioning templates, scripts, SWD packages,...
View ArticleRe: Start and End Time Requirements
Thank you Carl, for some reason, making a calculation to check if the start time is equal to less than the end time and vice-versa never clicked in my head. I am going to write that out and give it a...
View ArticleRe: Start and End Time Requirements
Well, the calculation in a precondition works great to prevent an action from being available. Setting the Date Range Operator assists in notifying the user through a pop-up stating the start or end...
View ArticleRe: Error when adding an knowledge article to an incident
Do you guys house the servers on site or do you use the SaaS solution of Service Desk? If you host it on site, then you should be able to install the console on that machine to see if you experience...
View ArticleRe: NOTICEBOARD I can't change hours in date attribut
so you are using the 'SA' account to do this or an account that is in the administrators role? If it's a non SA account, make sure that the account you are using isn't in 2 roles like "Administrator"...
View ArticleRe: 9.5 SP2 - Probably easy questions
To elaborate on amagi's correct answers: The patch files for the LDMS Console and core server can be found at http://community.landesk.com/support/docs/DOC-30788. I went through the same process of...
View ArticleRe: Patch and complaince scan change
Mgeertsen is correct if you want to change your scan&repair settings quickly, but if you have more time, you can simply wait the next scheduled vulscan on each machine, vulscan will autoupdate...
View ArticleRe: Custom registry items not showing up in the inventory
You should probably open a support ticket.
View ArticleRe: NOTICEBOARD I can't change hours in date attribut
I try with only administrator role : KOI try with only analyst role : KO I can update the date but i canot update hours, il canot write the hours... Date and hours are the same attributs It's the the...
View ArticleRe: Inventory Scans not processing after upgrade from 9.0 SP4 to 9.5 SP2
Hello Jon, We did do all those things you suggested but support was not able to pinpoint the problem. Thanks for the tip Frank. We might have to use that if it pops up again. At the moment things...
View ArticleRe: X64 Unattended file
Thanks pal,I have put the AMD64 in place and it is definatly getting further, it seems to push the image down, install the pnp drivers, then it gets a DISM error, reboots and gets to the stage of...
View ArticleRe: Upgrade from Service Desk 7.6 to 7.6.2 took 44 hours
This is a 7.6 system that has been upgraded from 7.5 SP1 so i'm assuming that the unicode upgrade will already have been done. I don't get a tickbox on the 7.6.2 or the 7.6 i think that it's already...
View ArticleRe: X64 Unattended file
Hello Martin, Have you tried replacing this: <cpi:offlineImage cpi:source="wim://win7provm2/users/gowestev/desktop/win7x86.wim#OS" xmlns:cpi="urn:schemas-microsoft-com:cpi" /> with this:...
View ArticleRe: X64 Unattended file
No i havent, what is <cpi:offlineImage cpi:source="catalog:y:/sources/install_windows 7 professional.clg" xmlns:cpi="urn:schemas-microsoft-com:cpi" /> doing? I was a bit through by the fact that...
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LANDesk Users cannot see queries added to Public Queries/
I wanted to organize our Public Queries folder.I created a "Software Audit" folder, then added some sample queries I created (Last saved by me, we only have 1 core - no rollups) The LANDesk Users group...
View ArticleRe: Upgrade from Service Desk 7.6 to 7.6.2 took 44 hours
That is correct Jason. The big job after 7.6 is the change from ntext to nvarchar(max) which is the columns for any unlimited String attribute.
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