Re: New Service Catalogue Items are missing an Add to Cart button
Advised by the lovely elizabethcombrink that I forgot to specify a lifecycle for my CIThat will teach m for 1. Working on a Saturday and 2. Using a very small screened laptop, rather that getting...
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Re: Digital Signatures
Hi Dan Finally got round to trying this in 7.7.3. I have managed to get the web page to display in the attribute using an iframe, but it only shows up after the resolution if displayed. What I need...
View ArticlePerform agentless inventory with no connection to LDMS server
Can someone advice how to perfom inventory scanning with no connection to LDMS server?Is it possible? Thanks
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Re: Printing is very slow
This fix also needs to be applied to the OOTB 77 request report, possible others. I've also found huge improvements in speed possible if you use a calculated field for the currently assigned analyst...
View ArticleCan I view a full incident history with all text in chronological order
Hi, I'm new to ServiceDesk and when compared to other Incident Management apps, There doesn't appear to be a clear way of viewing a full incident history in chronological order, with full text from...
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Re: Using the wavelink browser to read the EAN128 barcode,the data is not...
Try setting the emulation parameter WEB Alternate Browser Support to enabled and see if that corrects the problem.
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Re: Wavelink browser to decode EAN128 Barcode
Try setting the emulation parameter WEB Alternate Browser Support from disabled to enabled and see if that corrects the problem.
View ArticleAnyone use the new branding options in 9.6?
Was curious on how to clear a selection in Portal Manager once you choose a background and want to go back to default. Also if there is a way to not have any text involved in the name. If you clear it...
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Re: Tecton does not show up on the avalanche site?
Hi again, In addition, some other devices are showing up on avalanche, but they do not have their Serial Numbers displaying. See the attached image. Isn't avalanche supposed to pull/display their...
View ArticleRe: Can I view a full incident history with all text in chronological order
Sorry no there isn't. It would be really nice though. What you can do is modify the process so that each action puts a summary of that action in one spot, called (say) history. Then you only have...
View ArticleUsers Added via Groups Also Get Added Individually
I am using Active Directory groups in LANDesk as a primary means of controlling who has access to what in LANDesk. For example, I have an AD group called "HelpDeskTeam" and this group was added to...
View ArticleRe: Users Added via Groups Also Get Added Individually
What version and patch level are you running?
View ArticleRe: Users Added via Groups Also Get Added Individually
It's LANDesk 9.6... the specific version is 9.60.0.244. The only patch I've installed is the one that enables support for Mac OS X v10.10 "Yosemite".
View ArticleRe: Users Added via Groups Also Get Added Individually
This is working as designed. Once a user logs in to the console they will show up as an LDMS user.
View ArticleRe: Users Added via Groups Also Get Added Individually
Ah. Then my first reaction is that it is not a very good design. I would've thought that the point of using groups is to not manage individual users in the console, much like other management...
View ArticleRe: Users Added via Groups Also Get Added Individually
While it does add the user, when you set it up they inherit all permissions from the group. So if you remove them from the group, they should no longer have access to login to the console and what not
View ArticleUsing "Patch Install Commands" to run a Script after "Run an executable"...
I am using Patch and Compliance in order to install IE though my company. The installer works great and I am able to monitor the installs as they go. I have my install set to "noReboot" and "passive"...
View ArticleRe: Process designer - Add affectation
Hi, An optional action in a process is used to add information to your ticket and didn't change the process status. Optional action can be set directly in state ( status'sproperties) or by expanding it...
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duplicate ticket created for different users
i am currently facing duplicate ticket creation for different users. any suggestions on how i might solve this?i am using LANDesk version 7.3.2
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Provisioning with 9.6
I need some help, we have been imaging computers with landesk for a number of years and this last weekend we upgraded to 9.6. Now when I go to image a computer it just crashes after the image is placed...
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