Re: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
The most common permissions we are seeing have been in Computer\HKEY_CLASSES_ROOT\Wow6432Node\CLSID then the InprocServer32 key for the app(s) in question. We have also seen the GPO fix (if on a...
View ArticleRe: Remove a Role using workflow
I'm sorry Jamie but it's too long ago, but in the whats new for (I think) 7.4 there is a good worked example of how to create a user and add them to a group/role. The missing bit is not just doing the...
View ArticleCreate 3 levels of dependency on the item configuration database
I am implementing LANDesk Service Desk and tried to set three levels of dependence on configuration items, which must be shown as follows: Client (list of company names of our clients) - Service (list...
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Re: Reply e-mail in Reporting couldnt be filled
JonBart, do you mean that the fix for this issue will be in SP1 for LANDesk 9.6? If so, do you know of an ETA for SP1?
View ArticleRe: vulscan.exe is Causing UAC Prompt after Login
Try to turn off the 'Suppress Windows Reboot notification setting' in your Reboot Settings that are associated with this agent. Frank
View ArticleRe: Calculate Data in DTS
What do try to achieve? If you want to remove the attribute altogether, you can use Database Doctor.If you want to reset the data in a specific table/column, you might best use the SQL command in Data...
View ArticleRe: Create new inventory (Asset) item in Data Analytics
Hi, If you take a look at Import Data in Data Translation Services you should find some good examples to use. Best is to use a CSV if there is no SQL connection available. If the WHERE statement you...
View ArticleRe: vulscan.exe is Causing UAC Prompt after Login
Changing the "suppress windows Reboot Notification settings" is what solved it for me. I believe LANDesk is trying to shut down the service, but the service is still configured by GPO to be...
View ArticleRe: Mobile working. Barcode scanning and signature capture
Bit of a thread resurrection! A year and a half on, did either of you get further with either barcode scanning or signature capture on mobile devices? I'd be interested to know how it worked out....
View ArticleRe: Remove a Role using workflow
I'll see if I can find that. Thanks Dave. I'm assuming it's just an auto action in the workflow that passes in the name of the User and then I'll put in what Role they need.
View ArticleRe: Can I have a Decision based on properties of a linked CI?
Could you give us some more details on how this is set up in Object Designer?You're selecting Configuration Item in your decision, is this the object that Telephone Service is linked to and not...
View ArticleRe: During ALM 6.01 installation process fails in "Importing Asset Content Pack"
Eventually I've found the fix for this issue here:When installing ALM/LPM the install hangs at "Importing Asset Content Pack"
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
We rolled out the GPO containing the changes outlined and at first it appeared that it worked. Well, it did in a way, our store apps issue was fixed, but our local Windows desktop applications started...
View ArticleRe: Zebra MC3200 TE 2.0.1.4540 has the \0D Scan Terminator enabled but...
The Datawedge configuration is required for basic scanning functionality on the Android TE Client. The addition of the TE 4540 clients Scan Terminator \0D was tested to work when properly configured....
View ArticleUser Management in LDMS 9.5/9.6 on Windows Domain
We are running an LDMS 9.5 core server on our Windows domain. I am attempting to redefine the roles for our various teams to meet our current departmental roles and responsibilities, and I have...
View ArticleRe: Reply e-mail in Reporting couldnt be filled
Yes it will be in 9.6 SP1 No I do not yet have an ETA
View ArticleRe: Create new inventory (Asset) item in Data Analytics
I did not know that. Thank you.
View ArticleRe: I need to be able to select one of 10 host Profiles dependant on the IP...
Yes you will be limited by the number of active sessions allowed
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Add Complex list to User in a Reminder window
We have a complex list added on the Raise User attribute to display Title and Department so that we can easily distinguish duplicate names when entering a ticket for a client. We set the properties...
View ArticleNew Service Catalogue Items are missing an Add to Cart button
Good morning all, I have added two new CIs to the catalogue. They appear where they should however there is no Add to Cart button...Anyone else experienced this? I would like to actually use the...
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