Not as a screenshot, it will be the document type that you have selected, but the Dashboard style template will lay the components out as they are on the dashboard rather than one per page.
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Re: Dashboard schedule not coming up with snapshot or in picture format in Xtraction 2018.3
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Re: Crystal Report Error
Dear Motaz ,
i placed the image in shared location as you mention
and i'm able to view it in webaccess on clients .
the issue now with the report , when i click and open another page .
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Re: Landesk 9.5 SP2 and Lenovo P71 Help
There's a bunch of stuff on the community itself that you can use - BKM's, How-to-s ... and so on.
But there's also the MOMENTUM video based webinar recordings here - Momentum On-Demand Webinars .
Two that may be of use / interest for instance are:
- [Tech Brief On-Demand Webinar 2016] Provisioning with LANDESK Management Suite (I've included various process flows & basic troubleshooting side of things)
- [Tech Brief On-Demand Webinar 2017] Technical Provisioning Configuration and Troubleshooting
It's a VERY powerful thing - you'll like it once you get your head around it.
Also, you *CAN* use provisioning for "just deploying software" (usually something that's desirable if you have very complicated software deployments), so it's not JUST about getting OS'es down.
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Re: processing error in list definition from Xtraction link
The URL for Tasks needs to be updated in the data model.
In the Tasks view URLs tab. Edit the Task Record Launch entry and select Task ID from the list of fields and click Add.
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Re: Geo Sync Does not Start, if the database failed over to the Node 2 in the SQL Availability Group
Hi Velu,
Issue reported here:
Geosync fails to sync after a SQL AlwaysOn failover
Use the Master key backup and restore documentation each time you fail over:
https://help.ivanti.com/ap/help/en_US/em/10.1/Content/Environment_Manager/GeoSync.htm
BACKUP MASTER KEY TO FILE = 'c:\backup\DatabaseMasterKey_PersonalizationServer.bak'
ENCRYPTION BY PASSWORD = 'ruygn@KiHHas14m;%qG';
On Node 2:
RESTORE MASTER KEY
FROM FILE = 'c:\backup\DatabaseMasterKey_PersonalizationServer.bak'
DECRYPTION BY PASSWORD = 'ruygn@KiHHas14m;%qG'
ENCRYPTION BY PASSWORD = 'Gq%;m41saHHiK@ngyur'
FORCE;
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Re: Incident Auto close
Virlez,
I just want to make sure I have this all straight. So as an example:
1. Incident is created for Team "IT" and Owner "Scott".
2. During the lifecycle of this Incident, at some point Scott is removed from the IT team and placed in the HR Team.
3. However, the Incident still has Team of IT and Owner of Scott.
4. The escalation schedule kicks off the 10 day auto close and closes the Incident with this Team/Owner combination which technically is not valid.
Is that what is happening or am I totally off base?
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Re: Timeout error when saving process changes to Request in Console
Thank you for the suggestion, I monitored the CPU, Disk, and Memory on the web/app server for this environment and nothing went too haywire when I tried to save this. I did do an IIS reset just before but got the same issue. My server resources seem to all operate within normal ranges when I make this save, but I am still getting a timeout error.
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Visible Expression based on checkbox
Very simply, I just want to make a text area only visible when a specific checkbox is checked.
'if unique_id == true' just keeps throwing an error stating its looking for a then statement. I'm not sure what I should provide at that point.
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Re: Visible Expression based on checkbox
figured out you don't need the if part of the statement.
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Re: TC70x - TE: Disable Pinch and Zoom not working
Yes, this is a problem. Please fix.
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Setting Up Authentication for ISM with Microsoft Azure
Hi community members,
I need your help please concerning the settting of Azure authentication with ISM
I am refering to https://help.ivanti.com/ht/help/en_US/ISM/2017.3/Content/Configure/Security/Open%20ID%20Connect%20Azure.htm
I created a new app on Azure as descriped in the link above (sorry for french labels )
I configured ISM as descibed bellow
For both authentication url and Token url i set https://login.microsoftonline.com/59e3c488-38f1-4bb0-ac26-9fbff957e6c0/oauth2/
When I test to log using Azure provider from home page I have this error
Does anyone have any idea about what is wrong with this configuration please ?
Many thanks,
Regards,
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Task OwnerTeam - Parent sensitive list
Hello,
As we roll out modules across our company we needed to further restrict our OwnerTeam lists for each module.
For example, Accounting may handle an Incident or Service Request (I/SRs), but not a Change. Facilities may have Knowledge articles and Changes but not I/SRs.
To StandardUserTeam we have added Booleans to indicate when a Team can be the OwnerTeam of an object. Each moduels OwnerTeam field has a picklist looking at these Boolean values for inclusion in the list. This is working very well.
THE PROBLEM - TASK
In Task we have a more complicated problem. Since Task is a child of other modules we also want to restrict Task ownership using similar Boolean values.
Similar to above, Accounting may own an Incident but never own the task. Other combinations exist depending the extent a Team uses ISM.
QUESTION
Is it possible to create a single picklist for Task OwnerTeam that knows the context of the Parent (ParentLink_Category) or the existence of a relationship and can match that with corresponding checkbox on the team record.
Example 1 : Task being created under Incident.
Show all teams where the Boolean is True for: "Team Owns Incident Tasks".
Example 2 : Task being created under Change.
Show all teams where the Boolean is True for: "Team Owns Change Tasks".
Thanks for any ideas! Mark
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Re: Can you delete Program Files (X86)\HEAT Software\EMSS\Content\00000000-0000-0000-0000-000000000000 to free up storage
Hi,
What other recommendations are there to address the Content space issue besides running Content Cleaner to remove downloaded and cached packages if it will only require us to re-cache again at some point to ensure content is available (old and new).
Can this data be moved to another volume? Do you recommend that?
Thanks
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Re: Service Request Changing Team after being assigned to another team
Hello Kevin,
can you provide a screenshot of the following:
1. The Quick Action which does create the next task?
2. All Business Rules which affect the following fields: Owner, Status in both task and Service Request.
Kind regards
Immanuel Jungheim
Consultant
ITSM Group – Be Better.
www.itsmgroup.com
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Re: Ivanti Workspace control doesnt open programs for a few minutes
Hey,
We've seen this behavior a number of times in our organization. This usually happens when the agent is waiting for a dependency. For example, when you start an App-V application, but the App-V service is not running, the agent will wait until the service has started. Same behavior when it's waiting for the Citrix Reciever. But, as the agent does everything first in, first out, all other actions that start an application must wait until the first action is done. So everything will have to wait and put in a queue, and when eventually the first program will start or times out, the rest will start all at the same time.
Finding the solution would have to begin with determining why the application will not start, as in, what is the agent waiting for? The Trace file might be of help with that.
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Re: Query for Bitlocker?
Drive Encryption is stored under Query > Mass Storage > Drive Encryption
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Is it possible to change the default winrm port that Ivanti Management Center is using to communicate ?
Hello Guys,
I am trying to find out if it is possible to change the winrm port that Ivanti Management Center is using.
Currently Ivanti MC is setup to connect on 5985, which is the default port for winrm functions. In our enviroment this is changed to 8080, so I need to tell Ivanti MC to connect to the winrm service on that port.
Is this possible at all ?
If you need more details, let me know, I will try to explain further.
Thanks for the answers, and if this is asked before, please forward me to the answer (I've searched, but did not found anything )
Thanks
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Re: Visible Expression based on checkbox
otherwise you can also use
if unique_id == 'true' then true else false
or multiple parameters
if unique_id == 'true' then true else if alternate_id == 'true' then true else false
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Re: Windows 10 Power Settings not Working
Had the same link reply from support so thank you for that.
It seems my google-fu is not up to scratch as I never found the article relating to the 60 seconds timeout when locked during my days of searching..
So it seems MS deem it should be that your monitor goes to sleep after 60 seconds and you can't change that by the normal means of a power policy!
Thanks for the links and I am now trying out the command line option. (Or I just tell our users that's how it is!)
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Office 2016 Excel and Word crashing IGoldmine\Go-Global Host
On IGoldmine/Go-Global
When you try to run office 2016 Excel/Word. It starts up the start window then the client restarts. And the Host starts to report "aps (3592) The version of win32k.sys on this system is incompatible with the host". Until you reset the DBCM.bin file, Then it reports it's fully compatible and then the client can log back on the host.
Host Windows 10 with office 2016 with Go-Global 5.0.2.26287
Client Windows 7 with Go-Global 5.0.2.26287
I have uninstalled KB2670838 on the Client it did not help. And is not on the windows 10 host.
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