Re: Using alias email address
The answer is No and Yes. It is not natively possible within SD, but you could do it with a little work outside of SD. Create a script (in VBA) or Application (in Visual Studio, etc.) that appends the...
View ArticleRe: Motorola MC9090G, CE5.0 OS: 1.35.0000 Persistance TE Configuration
As JMDERMODY said the \Application directory is the cold boot persistent directory where a copy of your config files need to be located. However in the \Application directory you will also find a...
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Re: upgrade to 9.6 fails at webservice LANDesk Fuse creation
Ok, I had an issue afterward at installing certificates into IIS but I could fix it by deleting the RANDFILE environment variable, everything is fine now but maybe it's time for me to go with a clean...
View ArticleRe: Installation LDMS 9.6 - Adding the Web Server Role (IIS 7) failed
Seems like it couldn't change the execution policy of Powershell. You should try to run : C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Set-ExecutionPolicy Unrestricted from a cmdline and...
View ArticleRe: Installation LDMS 9.6 - Adding the Web Server Role (IIS 7) failed
ThanksCyril, the problemfound. A Group Policyblockingexecution.
View ArticleRe: change timings for different regions out by hours
Regarding above Incident that you have logged with us, this has now been assigned to me and I have read through your description. I believe what is happening is that the attribute is set to be adjusted...
View ArticleRe: Still having issues with SLAs and timezones
Hi garethreeves We actually have this working in my environment, our response levels are set by region so there are like 30/40 different response levels based on the users calendar. So it calculates...
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mobile access and pass through authentication
Hi I am after some advice/support. I've just started mobile access in my environment, I can get the website using ie no problem however when I try and login I am unable to do so. On web access my users...
View ArticleRe: Failed to open the connection. Failed to open the connection....
I created a new ODBC data source that points to the database and Crystal Report 2008 I set the new location of my data source. When I run the report from Crystal Report works but not from the Web
View ArticleRe: Oracle error after upgrading to 7.7.2
Hi Calvin Thanks for all your help. We have managed to fix the problem. We rolled back all of our servers and database and ensured that Oracle client was installed on all of the servers and then ran...
View ArticleRe: Error when selecting "Request Service" option in Service Catalogue after...
We have just had one of these on a test 74 to 772 upgrade with any process being logged, so I'd be interested if you got an answer from support. If not I'll log one.
View ArticleRe: Failed to open the connection. Failed to open the connection....
I would use the DSN setter to change the database location. Also as an FYI LDSD uses ADO connections, not ODBC. If you use ODC it will be fine in crystal, but that isn't what LDSD is expecting you to...
View ArticleRe: 9.6 Compatibility Document and Windows 7
RDP or Citrix are valid options. Can I ask though, do these people absolutely need the full administration console? Could they get away with just the webconsole? What functions do they perform that...
View ArticleService Catalogue Rebuild Pending
Hi, I'm having an issue with items not showing on the end user portal although they still show for analysts. We have tried publishing to the Role that should be able to see & make requests but the...
View ArticleRe: Service Catalogue Rebuild Pending
If the rebuild stucks Pending, then normally one of the following services is not running:- Background Engine- Knowledge Managemenet Check those two services, maybe you need to restart them as they got...
View ArticleRe: SQL Query on LocalGroups Members
Wow! So does all that code go in the "Query" section of a report in LANDesk? In addition to being new to SQL in general, I'm also pushing my way through the report designer (not even sure if this is...
View ArticleRe: repair from the mac client
Georged, Here are some switches: vulscan [-v version] [/repair <vulnerability or group name>] [/coreserver=<coreservername>] [/softwareupdate] /changebehaviors <...
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Re: repair from the mac client
Georged, Here is the article with the additional information: Macintosh Vulscan Switches
View ArticleRe: LANDesk Service Desk Decision help???
Hi Nay, In your original post you say an end user updates a note. When you are testing this, are they adding a note manually i.e creating a note? Thanks John
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