Re: Is it possible to import a DATETIME attribute from LDMS into LDSD using...
Hi guys, This was actually problem 5594 which was fixed in 7.7.2 ThanksStu
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Windows 8.1 provisioning - the active command can only be used on fixed MBR
Hi, I used LDMS 9 SP4I have a Dell 7240 with Windows 8.1, i want to used provisioning for deploying but while the step "SET ACTIVE" it fails and i can see the message "The active command can only be...
View ArticleRe: Find packages in a package bundle with the search function
I think the problem you are having is that "Skype" is not in the root of Public packages. When you do a find, it doesn't search withing the bundles/folders. I just tested this and got the same result....
View ArticleRe: How do I configure to make an email notification of a resolved incident...
Just wondering, why would you not want the user to know the incident has been resolved? If your resolving on creation, I would think you may want to suppress the creation e-mail. The resolution...
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Has anyone seen issues with integrated login using firefox 30 on a mac?
This started happening with users via web access when firefox updated to 30. So far I only see it with users who are on macs. Safari, chrome, and IE seem fine. Im still using service desk 7.5 sp 1....
View ArticleRe: Has anyone seen issues with integrated login using firefox 30 on a mac?
I have seen this and I had to add the web access URL to the "Intranet Trusted Sites" within Firefox. Here is a link article that describes this process: Firefox NTLM Authentication - Spiceworks
View ArticleRe: Has anyone seen issues with integrated login using firefox 30 on a mac?
It's bigger issue than just LanDesk. I was sent this note from our web programmers: After upgrade to FireFox 30, we can no longer access internal websites. It gives us 401 - Unauthorized: Access is...
View ArticleIs there a way to change time in the Web Consoles from military time to AM/PM?
I'm looking to see if there is a way or if there will ever be a way to use AM/PM time frames in Web like Console renders it. Some people don't like the military time stamp aspect of it and would like...
View ArticleRe: LDMS 9.5 Remote Console Installation Failure
After a lot of searching and not finding any hotfix folders and many reboots, I finally got this to install. We were attempting to run the install from the sdmcache folder. I moved the install files to...
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Unable to add attachments to tickets.
A customer emailed me with the issue highlighted below, they are unable to add attachments to incidents. I tested this myself and got the same result. I checked the application and db servers and both...
View ArticleRe: HTML Remote Control Mac cannot see Mac login screen
If you can't wait for this update, you could run a Custom Script that remotely logs into the Macs using some predetermined credentials. Here's my stab at it: [MACHINES_MAC]; Adapted from these...
View ArticleRe: Is it possible to import a DATETIME attribute from LDMS into LDSD using...
Good news indeed. Are there any other fixes which went into 772 which didn't make it to the release documentation?
View ArticleRe: Failed, task handler exception
Just to add another solution to an old post.Our resolution was the original template was deleted via a cut and past. This changed the ID of the template causing an already scheduled job to throw this...
View ArticleRe: Best way to exclude certain Support Groups from Incident Survey?
Brilliant! Thanks Stu.
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Re: MSI install 'Policy made available'
This is a know error i believe. We had this before SP2. Task in console tells succesfull even the install logs tell you succesfull but the task history wil tell the true story Failed. After companent...
View ArticleRe: Microsoft Windows Patches Failing with error: wusa.exe (2149842967)
Windows 7 patches failing on workstation (log attached) Check out this post. It sounds like the same problem.
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Re: Patch system while provisioning is not working
I might be late to the party, but I think this is still broken in 9.5 SP2. I did manage to get it working by creating a Patch provisioning entry and selecting Scan only with the Scan and Repair...
View ArticleRe: Patch system while provisioning is not working
Slim - I'm not surprised that it's still broken, but that looks like a pretty slick workaround. Quick question, do you know if your method will still work even if I'm not using autofix?
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