LANDesk communications
Is there a document somewhere that details how the communication between the server and the agent takes place? I seem to be having issues with some of my laptops that come in through a VPN, the default...
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Re: Windows Rules with no Lifecycle
Here is a screenshot of my Task Attachment Windows Rules:compare to another Task Action, I can see my 3 process:
View ArticleRe: Update agent from 9.6 to 9.6 SP1
We were speaking of the 9.6 to 9.6SP1 migration, which can be done using Patch Manager. When migrating from 9.5, you need to completely redeploy the agents. Open and edit your agent, or create a new...
View ArticleRe: LD Mobile Agent/App
You should be using the Wavelink Agent App. Go to the play store and search for the Wavelink Avalanche App. Is this the App you are using? If you are not, then install that App and enroll your device...
View ArticleCan we patch linux 64bit with 9.6?
I've been waiting to install 9.6 so I could patch and reboot Redhat systems with Landesk. I still don't see that function...what am I missing?
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Can I become a landesk certified engineer by studying the materials on this...
A bit of background, I got my landesk 8.8 engineer certification back in 2008 thru my company, I worked with it for a couple of years then my company got rid of it, I would like to renew my...
View ArticleRe: Scan Handler (Enter after barcode scan) not working
Go to the install folder of the 7.2.67 TelnetCE.Note the date/time stamp of your host PCStart the WPC and make your changes.Locate the files S24CFG.DAT and Termcfg.bin. Verify new the date/time...
View ArticleRe: Can we patch linux 64bit with 9.6?
trisara, Not a perfect solution - but I have an article on my blog about how to add 64bit patching to LANDesk via custom definitions.Link:Linux 64bit Patching Be sure to do this in a test environment...
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Re: How to set up Mac clients to use the CSA in v9.6, SP1
That is the same as what I had listed for immediate activation: "Immediate activation:The OS X agent acts slightly different from the Windows agent during installation. The Windows agent installs and...
View ArticleRe: Automatic Action to create a Calendar Appointment
Hi Mark, Probably easiest to download either the support appointment or project portfolio management content pack documents as they both have good examples of this. Andy
View ArticleI need to send emails to a customized new email filed in the Incident form.
I created new filed and name it as "Email ID" inside the Incident form. So, I want to send an email once incident resolved to this particular email. Note: Emails are not known to me. So, I can't add...
View Articlelandesk agent are getting uninstalled Automatically
Hi Friends, Kindly help me with the below issue, LANDesk agent is getting uninstalled automatically in most of the system in my network. Kindly suggest. Thanks,Dinesh
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Open Tickets at a certain date/time
I'd like to create a query that will tell me the number of open tickets at a certain date/time in the past.e.g. At Midnight on 31st December 2014 there were 1342 open tickets. This is required so that...
View ArticleRe: Difference between Start later and Frequency
Hi Mark Thank you very much. That helps a lot.
View ArticleRe: LANDesk communications
As I know Landesk communicate with the agents via the cba_anonymous user. The users credentials are getting encrypted from the server and if he can connect the client is landesk "pingable" (LDPing)....
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Bar chart is not clear in the console, whereas it is clear in Webdesk.
Hi all, I have designed a Dashboard with a Bar chart, and make that available in the web desk too. I see that the bar chart is coming very clear in the Web desk where as it is not that much clear in...
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Not getting our desired attributes for one analyst out of the remaining in...
Hi all, I have created a dashboard with our required attributes that needs to be shown in the query. We are getting everything perfect for all the remaining analysts except for one. Kindly see the...
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Re: I need to send emails to a customized new email filed in the Incident form.
Investigate the use of CC Recipients How to get 'CC Recipient' functionality working in Service Desk You can have a precondition in your process that checks if your email field is filled in, and if it...
View ArticleRe: Term proxy making new scan guns slower than old scan guns. why?
thank you for the suggestion, I already did before posting here, they claim they've never seen it. It was going to take quite a while to get to the bottom of it, so I ditched Wavelink and moved over...
View ArticleRe: Wavelink Avalanche Site Edition 5.3.0 Mobile Device Server crashing.
Your fix resolved the problem but since then or maybe since the crash all my devices that been updated lost their licences. They show "updated and unlicensed". Int he license server status all my...
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