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Re: Where is the release note of this weekend maintenance/release?
The maintenance window over the weekend was just for server maintenance there was no update to the AOD version. For the latest release notes we provide these in the help documentation under what's...
View ArticleRe: Setting Up Inbound Mail
On the mailbox in exchange you are using, have you switch on the IMAP4 protocol?
View ArticleRe: Setting Up Inbound Mail
Hi Darren,Yes, our server team have confirmed it is switched on
View ArticleRe: Setting Up Inbound Mail
Hi Markus,All I can see in the tps_user_message table is the outbound emails we are already using. Nothign to do with the inbound Email in there
View ArticleRe: CurrentUser being the default value for RaiseUser when empty
Hello dhshimself, I actually use dynamic window, so yes, only one of them are shown, but even if only the external are shown, the internal attribute still exist, and get fill up on save with the...
View ArticleMC92N0 CE7.0 - TE ver 7.3.196 Keypad Problems
Hi, I have a problem using the TE 7.3.196 on a MC92N0 CE7 OEM version 00.33.06.When I install the client for the first time the keypad works good, ie pressing the combo BLUE + ENTER the client produce...
View ArticleRe: Tecton does not show up on the avalanche site?
The original issue is likely due to our Tecton vendor switching out the entire board when we send the tectons in for repair/maintenance. As far as we can discern, that is not an Avalanche issue....
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Information for Last Used, Launch, and Minutes on SLM
I notice that I can view Last Used, Launch, and Minutes by clicking one of the bar chart on Dashboard > License Optimization > Top 5 Software Harvest Opportunity. (see attachment)But I can only...
View ArticleSome Problems with Landesk and Remote Control
Hello At this time we have some problems with the interface, it's show the error that I attached, and I attached other errors thats occurs on the environment. Please could enyone helpo me to fix tat....
View ArticleRe: Selfservice create a ticket link assigning end user as the analyst
Without knowing how your system was designed it's hard to offer helpful advice. I;d see if you can contact the people who set the system up for you. Personally I'd start by opening up the process...
View ArticleRe: CurrentUser being the default value for RaiseUser when empty
You could detect the external-ness in the process and then use a windowless action to set the raise user to be the value you want. Setting it to be the same as the person who creates is is standard...
View ArticleRe: Display details of all Service Catalogue items
I'd write a query against the Asset Management/Service object and drag the items in question across
View ArticleRe: New 9.6 Install computers show up without Inventory can not manage either
Turns out my inventory scan files were too large to be processed by the core server. Had to go into core server setting and increase the allowed scan file size. Fairly simple fix, once you know what...
View ArticleLandesk 9.5 DB migration and permissions
This seemed like kind of a specific issue, so I didn't find it out in the other threads out there. We recently migrated our database from a SQL 2008 server to SQL 2012. After the migration, our sql...
View ArticleCan you set a default value for an Attribute or Object per Window?
When creating notes, we've added the "Is Private" checkbox to the analyst Note window and want it checked by default, so in the Note object, we set the default value for "Is Private" to True. However,...
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Issues patching Chrome and startted with patch 38.0.2125.104
We have started having an issue with LANDesk patching Chrome. We do not approve all Chrome patches but for us the issue started with version 38.0.2125.104 and we also had the issue with 38.0.2125.122....
View ArticleRe: Problems deploying scripts
See this article > OffScrub10.vbs running under System context fails
View ArticleRe: LDMS 9 Web Console - Supported versions of Internet Explorer
LDMS9.6 supports IE 10 and 11
View ArticleRe: LDMS 9 Web Console - Supported versions of Internet Explorer
Thank you, Jon. Can I ask if 10 and 11 are supported by LDMS9.5 SP2?
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