Re: put assigned analyst name in resolution
I'd use a right hand click value type or add placeholder in the reminder and browse to the user who created the resolution. That will be the person who resolved the process.
View ArticleRe: XML document error
Do you have any calculations in the attributes being used? If so check those,
View ArticleRe: How to Display only Date and trim time in email notification assignment.
If you use the :nn format the date will be returned in US format. That may be OK for you. If not you will need to use a calculation.
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Re: How to Display only Date and trim time in email notification assignment.
Hello, Your right, that is not okie i have used calculation now.This is now returing only date not time. This also helped me display a Pie Chart on webdesk by Age daily.Earlier i wasnt because it used...
View ArticleRe: Can two core servers can manage one Device?
Thank you very much for the kind replies..Understood the concept now
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calculation : check current user in users group
hi, Via a calculaion, I need to check if current user is in users's group from category object. Import Systemstatic def GetAttributeValue(Request): Value = false currentuserName =...
View ArticleRe: Setting Up Inbound Mail
You can find the processed emails in following Table: tps_user_messageIf you don´t see any entries there, the delivery of the emails you´ve send corrupt or wrong configured,Something the Mail Inbound...
View ArticleRe: does anyone how of the unique identifier for survey results?
Jenny, What I am looking for is a link that the analyst can click to be able to view the results of the survey the end user took.
View ArticleRe: Add Complex list to User in a Reminder window
Hi, Did you create a query / filter to use within the Complex List?You will need to either specify a query on the window or a filter in Object Designer that the Complex list will use. For more...
View ArticleRe: Find Incidents By Entering List
Hi Steve, You could do this from Console by adding the "Reference Number is One of" criteria and then prompt the user on this.You can then run this Query in Console and you can select multiple...
View ArticleAny way to "not overwrite" with Default Values upon import?
We have a User attribute "Departmental Administrator" (DA) added to "System.User," and we use this in "Request.Request Confirmation" to send a notification to a user's administrative associate so that...
View ArticleRe: Confused about adding drivers
Thanks for the help Jay. I am still having trouble though. I installed the NIC card driver on the laptop and I copied the driver folder to the core server where the UNC path of the HII Driver...
View ArticleRe: Create disconnected template error in 9.6
Can you please clarify whether you added corename.txt or coreservername.txt along with the correct location? I have (now) both a corename.txt and a coreservername.txt in my Program Files\management...
View ArticleRe: Confused about adding drivers
In that case PatJ2014, I suggest opening a case. This will enable us to perform in depth troubleshooting and review log files to resolve this for you as quickly as possible. To open a support case,...
View ArticleRe: Create disconnected template error in 9.6
rsterling, The coreservername.txt file is only for remote consoles. It was needed so the boot media created on a remote console knew who the core server was (if I remember correctly). Also, you need to...
View ArticleRe: UNABLE TO LOAD NAV FILE
Hey all, for me, I was trying to access the SLM from a remote computer, not the Core Server. In testing, I copied the link the Core Server gave me and typed it into the browser of another machine which...
View ArticleRe: Issue Capturing image in provisioning.
I was having the same or similar issue. Changing the read-only credentials to an account with write permissions fixed my issue. I only need to capture an image once an awhile so I just changed the...
View ArticleAvavlanche 6.0 upgrade Fatal: Password authentication failed when upgrading...
When upgrading v5.3 to 6.0, I enter the admin username/password that I access v5.3 from, but I get Password Fail message when upgrading to postgres DB and not SQL.
View ArticleRe: When do you publish LANDESK 9.6 Service Pack 1?
Hi Markus, LDMS 9.6 SP1 is targeted for release this month, but the exact release date is not yet finalized as from time to time we may push the date back.
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