Re: Queries on a dashboard
There has to be a better way, but this is the way I do it at the moment. Improvements welcomed! Write a query against User Interface/Dashboard and pull out Client Type, Title and Content. Find your...
View ArticleRe: Database upgrade to service pack
Thanks for the Replies, Interestingly I installed 9.5 then SP1 twice and got the same issues. On the Third attempt it installed / pached to SP1 successfully - not sure if there was something going...
View ArticleRe: PXE Rep stalls on Lenovo X230 laptop at the MTFTP start
Lenovo has finally released an updated BIOS for this model (X230) (BIOS version 2.57) on their site that fixes the remote boot and remote image hang issue. We had this exact issue and it seems they...
View ArticleRe: SCRIPT PROBLEM ABOUT RFID
Hi Cachilli...the problem is that I want to enable RFID from a script.I enabled RFID with F10 key, but if I press F10 on the keyboard of the handheld (FUNCT+F10) it works and read the tags, and if I...
View ArticleRe: Queries on a dashboard
Neat. That doesn't seem to be listed in the what's new in 7.7 guide Stu, so are there any other extra goodies like this one we should know about?
View ArticleRe: SCRIPT PROBLEM ABOUT RFID
Are you saying that you want the script automated? To fire off the RFID automatically on a certain screen?
View ArticleRe: SCRIPT PROBLEM ABOUT RFID
Yes! I need to fire off or on the RFID automatically on a certain screen.If in the screen appears an X in a certain position I need to enable RFID. Else disable it.
View ArticleRe: LDProvision folder is empty
Installation of WAIK was causing the issue. Unfortunatley the only remedy was to rebuild the CORE Server and link it to the old database. After uninstalling WAIK, it still required reinstallation of...
View ArticleRe: Antivirus on Mac hangs machine after installation
Have either of you submitted a ticket on this to support? We would like to get this duplicated so we can begin the troubleshooting process. If you have not yet opened a ticket, please create a case....
View ArticleRe: Error in installing Core Server (LANDesk Management Suite 9.5)
Hi! Attached here is the logs for the error Thanks
View ArticleRe: Getting "Assignment - This function is not available for End User"...
This worked! Thanks Jamie. In our old installation Analysts could have both roles, not anymore. Again thank y ou.
View ArticleRe: Possible Chrome Update issue
Hi Jason, I'm actually investigating this as we speak. It appears to be an issue with Chrome itself since v32 causing display issues. Perhaps you could check the following to help me out? Are you...
View ArticleRe: Totalling the cost of Service Catalogue Shopping Cart
Hi Stu I like that idea. How would you loop round though the number of times that you select on the Request Window Presumably so sort of calc would do it with a while\until kind of funtion? (check out...
View ArticleRe: Calculating an "unspecified" Breach time of a Call
See the attached screenshot for an example of how to get an expiry date of an escalation point that is not the "Breached" escalation point. The issue with the calculation above is the loop and...
View ArticleRe: Chrome Frame Support
Just came across this in the 7.7 manual that looks to sort it out by prompting an install if needed by the browser. We actually developed a redirector page that always checks your browser version and...
View ArticleRe: Possible Chrome Update issue
Hi Stu It doesn't make a difference whether it's secondary or primary monitor but there are 2 plugged in. The acceleration setting doesn't seem to make a difference either.
View ArticleRe: Possible to import groups from Active directory?
I use a standard Data Connection and then in the collection I bring in the attribute "memberOf", Description=Is-Member-Of-DL with a size of -1. Pretty sure this is standard AD but we use Novell's...
View ArticleRe: Possible to import groups from Active directory?
So do you use this to create the Support Groups in Service Desk too? If so, are you able to map the users to those groups during the import?
View ArticleRe: Possible to import groups from Active directory?
I don't use this to help import users, I only use this to add a AD attribute to a user that is already in LDSD. I guess technically it would be possible but way beyond what I am doing.
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