Re: mobile access and pass through authentication
Hi, The Mobile Self Service (now called Fuse) application runs on the server and communicates with Web Access as an entry point to the rest of the Service Desk system. So the URL in the settings needs...
View ArticleRe: Google Analytics
Dan you seem to be a bit of an expert on this! It'd be great to see how you've incorporated Google Analytics into Service Desk. Perhaps if you have the time I could convince you to write a document...
View ArticleRe: Recommended Method to Remove Built in Color Schemes in Web Access?
Thank Stu, that is unfortunate but good to know.
View ArticleRe: Error when selecting "Request Service" option in Service Catalogue after...
Hi Chris Just wanted to know if you have looked at the following.When opening Incident, Problems or Changes after upgrading to 7.2.2 an Object Reference error is displayed The stack-trace showing there...
View ArticleRe: Google Analytics
Hi Stu, Time is a little tight at the moment as we are going live with a non Service Catalogue Self Service soon, I will add it to my list to give it a go in a few weeks, we have embedded it in...
View ArticleWindows Hanging at Welcome Screen
We are having an issue with Windows hanging at the Welcome screen on logging in. Is there ANY possibility that LANDesk is doing something in the background at login that could cause this? Has anyone...
View ArticleRe: Google Analytics
There is no better way to get statistics on your web server though. The amount of information and the easy way to access it is really nice. Very little code is required and you get all kinds of cool...
View ArticleBundled SQL Server Express Administration
Hi! I was wondering if anyone has some info on this. I have been searching high and low for the answer to this but have found nothing. If LANDesk (9.5 or 9.6) has been implemented with the SQL...
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Re: How to calculation value based on another value in another BO?
Check out this link: GetNamedObject() assistance for Reference List
View ArticleMaintain Working Hours changed over time
Hi, I am looking for a mechanism to maintain history of working hours of an user changed over time and run the report on them. Initially we give the AVAILABLE HOURS of an user. After working on some...
View ArticleI get this error when trying to enroll a device with Lenovo hardware password...
So far i can not find a local log to tell me the exact error that is occurring. Wondering if we are missing a thinkvantage tool that is required to be on the client
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How to get value in percentage of reports LDMS?
How to get value in percentage of reports LDMS? before my reports presented this information as the picture 1, now this information is not presented as picture 2. My version is 9.50.0.530 LANDesk...
View ArticleDirect link to download an attachment in an Incident or Knowledgebase Article
Does anyone have a crafty calculation to create a link to directly download an attachment that is attached to either a Incident or Knowledgebase Window? Currently you can click on the attachment link...
View ArticleRe: Direct link to download an attachment in an Incident or Knowledgebase...
The secret is to use a report template. I used the following: <font size="3"><b>{_ShortTitle}:</b> <a...
View ArticleRe: Unable to deploy linux patch
Hello there,Is your Linux box a 32 or 63 bit OS? Patching is supported only with 32 bit platforms with the LANDESK Agent on Linux. Also, you can have a look about how the patch process works with Linux...
View ArticleRe: Coresync Service keeps stopping
Thanks Dave. We are working with support on a dev version of the file, but it too has problems.
View ArticleRe: What License is needed to purchase to get TelnetCE Client with...
You would need to purchase the Industrial browser license. You can do that, or contact sales from this page : http://www.wavelink.com/how-to-buy/ Regards,Nick
View ArticleRe: Inventory not reflecting correct data. OS>Policy>Strong Password and...
Thanks for your responses Catalystt, this issue is quite confusing. However, I disagree that this is just a "it doesn't work how i want it to work", because it clearly isn't working consistently. I...
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