Re: LDMS 9.5 SP2 "Unable to get settings from core"
I have had no luck thus far, a reinstall of the agent does not correct the issue. this is happening on a more and more frequent basis now. The issue is growing.
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LDMS 9.5 SP2 Scripted OS installation
Hi All, I wonder if anyone is still using this method. We had some old scripted install templates that we use once in a while that now do not seem to work since our upgrade from 9.5 to 9.5 SP2. The...
View ArticleRe: After CTOS, provisioning don't continue
HI Ben it appears you have that command in there - did you just add that? If so try it - or was these lines already there? <RunSynchronousCommandwcm:action="add"> <Description>LANDesk...
View ArticleIP address of managed device isn't updated
I have an issue where the core is seeing Devices using their old IP Address and will not update, making any control of the device pointless. I can PING from the core to the device and visa-versa....
View ArticleCloud Appliance Downloading Issues
Hello All, I have my Cloud/Gateway Appliance configured and seems to be working properly. I am just having one issue. When downloading updates it seems to take forever and a day to download updates....
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Re: Staging Repair Task Actually Installed Updates!
The "/continue" thing tends to go off when a previous job couldn't be completed because a reboot was needed. I've not seen it trigger off a staging task though ... however - to help you out here, you...
View ArticleRe: how to delete business object?
Make sure that the object is not currently in use anywhere and that the "Is Knowledgeable" is not set. I've seen it before where if the "Is Knowledgeable" is set to true, you cannot delete it.
View ArticleRe: Autofix patch seems to deploy continuously to the same machine
It's not "by design" - we normally try to autofix a # of times, but I would argue that you will want to look into *WHY* we're continuously trying to auto-fix me. Have a look at the client-side...
View ArticleRe: Cloud Appliance Downloading Issues
The download finally is successful, but takes a really long time
View ArticleRe: How to delete unprocessed items from clients globally?
I've run into the same issue.Depending on what AV version you are on, at one point in time you could script the removal of the file extension in the Quarantine folder .qar I believe(there's a few other...
View ArticleCan anyone send me UninstallWinClient.exe
Hi we used LanDesk years ago, the servers are long gone and the security team wants the LANdesk agent off the handful of XP machines we haven't been able to decommission. We were running v8.7 - I...
View ArticleFinding Scanner devices in Inventory
Does anyone know how to find or get Landesk to scan for Desktop scanners attached to a pc? We are wanting to find how many we might have in our environment and what brands/models.Thanks!Allyn
View ArticleRe: Unable to connect on landesk console.
run createlandeskrights.exe from the management suite folder
View ArticleRe: Service Desk Product Management Update : Legacy Browser Support
Hi Lara, No worries at all. I was able to get a hold of support for clarification on this issue while discussing a different issue. The documentation I was referring to is the Upgrade.pdf document...
View ArticleRe: Finding Scanner devices in Inventory
Hi you would need to use the LDSCNHLP.ini to extend the inventory scanner. You could write a script that interrogates the Scanner for its details and return them as a custom .dat file. How to extend...
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Re: What time did a specific computer complete a task?
You can right click the computer in the task and choose view log file for any date / time information. Or if running 9.5 right click the machine and choose 'inspect' Then in the LD Download part you...
View ArticleDowngrading to IE8 via Push
I work in a hospital and we have several older applications that will work in IE8 but break in IE9 or higher. I ran a query to determine which workstations need to be downgraded. I found the following...
View ArticleRe: Downgrading to IE8 via Push
You should try Internet Explorer 11, now it include an enterprise mode which emulate IE8. More info here : What is Enterprise Mode?
View ArticleSearch for all *.mdb files and report details
Hi folks, It's been a long time since I've posted here now that I am in a "set it and forget it" world. Now that I am at LDMS 9.5 SP2, I am a little foggy on how to search for and report on all *.mdb...
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