Re: After upgrading from 9.5 to 9.5 SP2 HII is causing BSOD
I logged a call with support and it turns out this has something do with the version of dism used in WinPE 5.0(9.5SP2) vs the version used in WinPE 4.0(9.5). Dism is doing something when injecting the...
View ArticleRe: Open Query Error with Helpdesk role
A screenshot of the detailed error would probably help your local support team answer this question.
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control radio type (b/g/n) on Motorola MC55
Hi Folks -- trying to force a radio mode (802.11b/g/n) on MC55's but don't see a way to do so in the GUI. Is this something that can be adjusted in a PRF file manually or as a custom property in the...
View ArticleRe: Filter on Note Category
I think there is a bug around filtering and condition rules. You may want to call support to verify this. Seems I had the same issue and support in the states replicated it.
View ArticleRe: Backing out tasks
This does work when adding a precondition to the task flow and having it auto process. Now my issue is trying NOT to capture past Cancellations when trying to auto process in the main flow.
View ArticleRe: LANDesk says patch is needed but machines are already patched
Try running a gather patch historical information task (should be a public one). I've found this to solve the numbering issue (I used to have patches say they were needed on 50 machines, but looking...
View ArticleRe: How can I build a query based on end user roles..
This may help too:https://community.landesk.com/support/message/80322#80322 There is a query that will show all tickets for all your roles. You may be able to modify it to show all Roles I'm a member of.
View ArticlePlease vote in our poll about the community upgrade
We'd love to hear how you are finding the changes and where we can improve. Vote here: How are you finding the new look upgraded community?
View ArticlePlease vote in our poll about the community upgrade
We'd love to hear how you are finding the changes and where we can improve. Vote here: How are you finding the new look upgraded community?
View ArticlePlease vote in our poll about the community upgrade
We'd love to hear how you are finding the changes and where we can improve. Vote here: How are you finding the new look upgraded community?
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HP Thin Client - Provisioning - WES 7 - Sysprep Error Message
I am trying to image a HP t510 thin client using LANDesk and Image W. I captured the image and send it back out to the thin client. I followed the instructions in the link below.HP Thin Client...
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Re: Create Service Desk FrameWork unable to Use Windows Authenticated User
When using Integrated Authentification within the framework configuration you will not be able to test the connection. Save your configuration and for test purpose click on upgrade and open the...
View ArticleRe: Best practice for reinstalling agent including AV
OK, so I've found why the <patch>-client.zip files are so small. It's because the installation process will use vulscan to reinstall the component and thereby downloading the files from the CORE....
View ArticleRe: Is it possible to uninstall the landesk agent in the client system...
Here is the script we use that uninstalls the agent for a clean install and it uses uninstallclient.exe as well: Re: Device not showing discovery status
View ArticleCloning a machine with agent installed...
When cloning a client with the agent installed, what, if any identifying files would need to be removed? I.E. - GUIDs in registry, index.dat possibly?
View ArticleRe: Cloning a machine with agent installed...
Perhaps it is easier to uninstall the agent before cloning and reinstall afterwards. What's the business case for you, why you want to clone a mashine with an agent installed?
View ArticleRe: DA Web Import - Lenovo Warranty Info
Well ... think i might have to open a ticket. I have some lenovos that will not get the transaction data for the warranty and they will not hold the new warranty info under the Think Vantage...
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Which Service Desk roles have permissions to create and manage Ordered Lists?
I want to restrict the management of Ordered Lists to a small group of Administrators. Does anyone have any experience of doing this? I am sure that I was taught about this on the Boot Camp, but that...
View ArticleAcer monitor serial number reporting incomplete after hardware scan
I'm using LDMS 8.8 SP4. Clients are Windows 7 x86 desktops. LCD monitors are connected via 15 pin VGA cables. Purchased 55 very cheap Acer V206HQL 20" LCD monitors. In device manager on the local...
View ArticleRe: Acer monitor serial number reporting incomplete after hardware scan
Correction: Using LDMS 9 SP4.
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