Re: Request Management - Can't get Assignment Notification for "Add Task" to...
I think the root cause of this is that your incident task process and request task processes work in different ways. My guess is that the incident task process has an assignment and/or a reminder at...
View ArticleRe: Attribute in User object unavailable on Request form
Does it work if you refer to the Raise User object on request? If it does, I suspect your new link from the user object to request isn't quite right. If it doesn't work, I suspect the new attribute...
View ArticleRe: Showing both layers of a category list in a collection
I'm not quite sure what you mean. If you mean the category tree as you are navigating to select a category, then that shows all the levels. If you mean the display of the level you have selected,...
View ArticleLDDA 9.53 update but Core is 9.5 SP1
I have not updated to 9.5 SP2 and saw that LDDA 9.53 updated on my cores last night. I assume this is not an issue? Also, if I install SP2 will I have to reapply LDDA 9.53? I was thinking you had to...
View ArticleRe: LDDA 9.53 update but Core is 9.5 SP1
No LDDA 9,53 will work on a SP1 core. You will not be able to take advantage of all of the new features in LDDA 9.53 until you do upgrade to SP2, the ones that are SP2 specific are noted in the readme...
View ArticleRe: Using the LANDesk Server as a Terminal Server?
As Mark stated this is not test and not supported. The biggest thing I would work about would be the resource concerns. There could be times when the core is already busy and then you at what ever the...
View ArticleRe: Wake up lan is not working if the systems is in shutdown State
Can you wake the computer with a third party application?As previously stated some cards do have the option to complete poweroff these option can be found in both windows and on some machines in the...
View ArticleRe: Print Device Information.
You could also run a full inventory scan on the client and create an output scan assuming you are just after this for one specific machine if you are looking for many systems you would have to try to...
View ArticleRe: Attribute in User object unavailable on Request form
raise user is already linked & it is not there either. Here's some more background - the attribute is the user collection linked. The approvers in my org need a backup approver, so I have the list...
View ArticlePower setting changes
Hi I have four different categories of power settings I wish to deploy. On occassion I would like to be able to override then. This would be typically for one night , to leave particular pcs on. I...
View ArticleHow to install Intel HD graphics drivers on a Dell laptop
I have several different models of Dell laptop which I need to provision Win7 onto. My problem is that HII does not seem to install the Intel HD Graphics drivers. These use a setup.exe to install so I...
View ArticleLANDesk servers require Java pt2
Hello, I asked this question earlier. It was determined that the Background service calls Java for an app called Tika for the knowledge base. That was great information. My new questions are these:...
View ArticleRe: How to install Intel HD graphics drivers on a Dell laptop
Do you get any errors during the provisioning concerning drivers? It could be the driver is not digitally signed, and that could prevent Windows from installing it. We also use HII and have a batch...
View ArticleIs it possible to create a report without it using a template?
Or is there a way to remove the large header once you've created a report based on a template? Basically, I want to create a report that is emailed weekly in a spreadsheet format. but I want the column...
View ArticleRe: How to install Intel HD graphics drivers on a Dell laptop
In 9.5 SP1, it's under Tools - Distribution - HII Driver Management. If you click "Assign" you can select a driver package.
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Printing Reqests using the Request.rpt
Any ideas on why these only seem to pull the data into the fields on certain statuses of the request. For example, it will be blank unless the request process is at the 'provisioning' status, and if...
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Re: Windows 7 Recovery Mode state
I was able to read this (I did add read permissions for system on the key, but then i removed it again.. so not sure if that was a difference) See screenshot:
View ArticleRe: HP 840 unable boot into WinPE
Any update on this guys? We are demoing the Elitebook 820 and 840 models and cannot pxe boot with them. The only way I could get our company image down was by creating a LANDesk boot disk. I would...
View ArticleRe: Windows 7 Recovery Mode state
In testing what you saw, I changed the name of the value that was being put into the data base and it is working now. Thanks for the help.
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