Re: Error on view incident in Web Desk / Self Service
Be sure to go into the Incident window where this calculation was applied and remove the calculated field (Hidden) and go to the properties of the field this calculation was based on and set Calculate...
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Re: Calculation: Current User is Raise User
I would check to make sure that the End User has privileges to execute this action. I don't see a problem with your calculation.
View ArticleAdding new devices using csvimport.exe doesn't work
Hi All,Trying to add new devices - Used csvimport.exe to create the ims files then copying these to the ldscan folder but doesn't appear to work and the files then end up in ErrorScan folder. The .ims...
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Synchronization AOD devices with LDMS inventory
As far as I know the AOD console Syncs mobile devices info with the LDMS 9.6 SP1 console every five minutes (How to change the interval for Inventory Syncs from AOD to the Core), but in my case it does...
View ArticleRe: Devices Not Recently scanned report fail to export as excel file
What version of LDMS are you running?How much data is in the report? sometimes there is just too much for xls to handle
View ArticleRe: Unable to connect to the Management Gateway
I had tried that but it never worked. I ended up just using a different public IP that we had available (I think there was an issue with SSL and our firewall) and it ended up working just fine.
View ArticleRe: Error on view incident in Web Desk / Self Service
I apologize; I had started to post what we found to be the solution, and got interrupted before leaving for the weekend. Even though we hadn't used this calculation anywhere, because we removed it we...
View ArticleRe: Calculation: Current User is Raise User
So far, LANDesk support agrees with you. We've checked the permissions and marked that End User has all but Delete permissions to the action - still no joy. I am presently awaiting a follow up from...
View ArticleRe: Calculation: Current User is Raise User
Take the precondition off this action in the process and if the end user can see the action, then look further into the calculation, otherwise its a permission issue. If it is permission issue, I've...
View ArticleRe: Pxe Representative Deployment Fails
I've run into the same issue and I have 90+ PXE Reps. Here is the powershell script that I use to deploy the PXE rep, I only have it downloading the WinPE files, but you could easily include the...
View ArticleRe: Pxe Representative Deployment Fails
When it launches that MSIExec process does it wait for it to be completed before moving onto the other lines of the script? Could it be possible that the PXE Rep doesn't uninstall until after the files...
View Articlecalculation help - set boolean with calculation?
I have several access items in my new user request that are boolean values.As part of the process, I am trying to set specific access items as true based on the new user's department. Once the...
View ArticleRe: General Issues with 9.5 SP1 Kaspersky AV making clients machines unusable
We are on 9.6 SP1 and are having issues with unusable machines. We're getting a lot of complaints. We thought some settings changes would resolve this and it doesn't. Full scans seem to take forever...
View ArticleLDMS reporting incorrect monitor
One of my endpoints has a 23" monitor attached (it has been there for at least a year) however LDMS is reporting a 15" monitor (which was there when LDMS was first installed on the pc) LDMS agent has...
View ArticleRe: calculation help - set boolean with calculation?
I presume you are trying to set the value of the field Request._AccessAdobeAcrobatPro to true or false? Is this calculation on this field? You can't set the value like that in the calculation on...
View ArticleRe: Calculation: Current User is Raise User
That definitely helped. I actually found a location in the permissions where it was not correct - it looked different from where we were before (I don't recall where that was). I went to...
View ArticleRe: calculation help - set boolean with calculation?
Yes - I have about 45 access items that I need to do this for. I was hoping to get it all done with a single calculation attribute to preset the defaults based on department.so returning a single...
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Re: Calculation: Current User is Raise User
If the read privilege is enabled then uncheck and recheck the privilege.
View ArticleAvalanche Network Profile "Failed to add the new Fusion profile." / "Failed...
When I initially setup my MC9090 CE 5.0 Scanner I used a registry file to load the network settings. I am now trying to use Avalanche Network Profiles. The problem I am having is that I keep getting...
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