Re: LANDesk & Symantec Endpoint Protection
The discovery is really only to help identify devices that do not have the agent installed. Pushing the agent is not ideal as an ongoing deployment process. Consider using the Advance Agent MSI in a...
View ArticleRe: Windows 10 Functionality
In general LANDESK has talked about official support for an OS within 90 days of release for primary functionality. While functionality 'may' work in Windows 10 they would need to go through full...
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Re: Testing OS Provisioning on VM workstation
In general you wouldn't put DHCP on the same server as a PXE server. It is possible if you play with options but in most cases I've seen, PXE would be on a different system from DHCP. You may also...
View ArticleRe: IE9 is not supported for HTML remote control. Client version 9.50.4.12
Ryacko,There isn't a setting to get rid of this. IE9 isn't supported for HTML 5 remote control. From the LANDESK help documentation. HTML remote control works from most HTML 5 browsers, such as...
View ArticleRe: Public Provisioning Templates can't be copied to private "My templates" tree
We would also like to see this work..Does this work in newer versions of LDMS?
View ArticleRe: How to change the path the Dell drivers downloaded in Patch tool
Hi there, you could try this approach: LANDesk Management Suite 9.5 SP1 - Best Practice HII 9.5SP1 for DELL Computers.Works great for us. You do not have the advantage of the patch tool downloading the...
View ArticleRe: Help with HII - it seems to uninstall my video driver
Hi there, did you make sure to keep the video drivers within the image while syspreping? If not, the drivers will be removed.Using the setup.exe with the appropriate command line switches should work...
View ArticleRe: Help with HII - it seems to uninstall my video driver
I managed to get to work by using the setup.exe with appropriate switches, but I could only seem to get it work as a seperate software deployment action later in my template. However, weirdly it has...
View ArticleRe: Help with HII - it seems to uninstall my video driver
Sorry, didnt notice that was a link - i wll have a read!
View ArticleSelf-Service Request Status Icons
Hi Does anyone know where I can find where the request status linked to the images on the 'my requests' gadget for the self-service are? I just want to see what status links to what image as at the...
View ArticleRe: Help with HII - it seems to uninstall my video driver
I've checked my documentation: Keep drivers during Sysprep: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Settings\sppnp\PersistAllDeviceInstalls = 1This should do the...
View ArticleRe: I'd like to do a "category" query on password resets over the past 3...
Hi Kevin, Then I would suggest to create a normal query on the Incident Object.You can then add in Criteria of:Category Is Equal To (PW reset) and Creation Date Is Within the Previous ( 3 Month(s))...
View ArticleCan a group box be collapses as default?
We have a cool action which chronologically displays all the Notes, With Customer and Back from Customer information. I am thinking of displaying straight on the main Incident & Request form, but...
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Re: XTrace question
We are still on 9.5 SP2, so I'm not sure, if they changed the location.It looks like you are modifying the registry on the core server. You must do it on the client machine, though. Maybe this is the...
View ArticleRe: Can a group box be collapses as default?
Hi Afzal, You could use a window calculation based on a tickbox on the incident/request form. Have a boolean attribute on the window called show audit. This will display your audit attribute. To...
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Re: XTrace question
I am so glad to hear from you. I have had the XTrace log option engaged on the client, all along. I have included a screen shot for you, in case I have misunderstood the location (which we are unsure...
View ArticleRe: How to change the path the Dell drivers downloaded in Patch tool
Thanks. That is exactly how we were doing it before but I was trying to utilize the content download for the Dell Drivers that is in 9.6 because HII in 9.6 SP1 is working way better for us with this...
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Is there a way to prevent WebDesk queries from running Prior to entering...
This may be a question related to product development as much as anything, unless there is a simple solution I have overlooked. As we approach our 1 year anniversary using LDSD Incident management...
View ArticleMS15-015 and 3004375
Hi,I am having a weird issue with MS15-015 and MS15-011. LANDesk shows both of these patches and having been installed on my systems but when I audit with MBSA it says it is not installed. I spot...
View ArticleRe: Console Initialization Error: Exception has been thrown by the target of...
Please, for future, try the instructions in this article first: https://community.landesk.com/support/docs/DOC-33989
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