Clik here to view.
Re: Dynamic Window to populate Category Description in Incident Description...
Yes - I considered that, but then if they start typing details, then change the category, it won't show what I need them to see. The separate display box looks ok for now, but thanks for the suggestion!
View ArticleRe: Crowd source what works in FUSE?
DMS, I'm sure you've also noticed that having pretty reporting templates in WebDesk don't translate so well into Fuse. And if you've been clever and added hyperlinks into Add Note etc to make it very...
View ArticleRe: Remote Management Console not working after 9.6 SP1 upgrade.
Have you updated your remote console with SP1 as well?
View ArticleRe: Setting up agents to use the CSA upon first install
Have you take a look on this document?
View ArticleClik here to view.
Re: Can Analyst use Fuse instead of Web Desk?
When they login, they get present with the same Dashboard as Self Service. We have create a new Shortcut Group called “Support Lite” and when the click on this group it opens the dashboard which I...
View ArticleRe: Can Analyst use Fuse instead of Web Desk?
Thanks Darren.. That's really useful and like the approach. DMS is right, there are some things that will start to help further in 7.8 and I suspect 7.8.1 and 2 will continue to add to the...
View ArticleClik here to view.
copy Config Item name to Printer attribute on window
On my Incident window, I have a Config Item selection where the analyst can select the CI Type & then the CI device name (title) I have a separate action set to send information related to printers...
View ArticleRe: After the installation of a Powershell package the powershell execution...
Hi, I had an answer from Landesk support. It seems to be a known issu solved in LDMS 9.6 SP1.I waiting for an answer about a compatible patch for LDMS 9.5 SP1 Regards.
View ArticleUninstall Visual Studio 2013
HI Friends, Can some help me with the batch script or shell script to uninstall visual studio 2013. Thanks
View ArticleRe: Some Problems with Landesk and Remote Control
Hello I would like to comment this issue was resolved applying the last SP for landesk 9.5 Thanks to all
View ArticleRe: How to remove rights using the batch script
Also if you use this script:@ECHO ONREM Adding a local groupnet localgroup Administrators dinesh /deletesdclient.exe /msg=RemoveUser_ERRORLEVEL_is_%ERRORLEVEL%EXIT /B %ERRORLEVEL% The sdclient message...
View ArticleRe: Uninstall Visual Studio 2013
Some people have gotten it to work by running the vs_professional.exe /Uninstall /Force twice but others havent been so successful. Also the other components might not uninstall completely (SQL, .net,...
View ArticleRe: Please help me with;how to remove local admin rights using landesk
If you just have a few connected workstations you can also right-click them in the LDMS console and click "Manage Local Users & Groups" and just manually remove them. If you need a script I think...
View ArticleRe: Cannot activate a license TelnetCE via Licence Server
I can not open a case because: Your Company LANDESK Support Program is currently .NoneThis Support Program does not entitle the creation of requests with LANDESK SupportIf you believe that the Support...
View ArticleRe: How to display linked reports in new window
Nope. I asked the experts, and they could not provide a method of doing this, even though a few of the canned DA reports perform this function. The snippet of code is not obvious to make this work.
View ArticleHow to set up Mac clients to use the CSA in v9.6, SP1
Hi all, So i have documentation to create a Windows standalone installer that can communicate to the CSA without need to run brokerconfig and i am looking to make a Mac client that can do the same...
View ArticleRe: does anyone how of the unique identifier for survey results?
Does this work? http://myserver/server.WebAccess/wd/object/open.rails?class_name=IncidentManagement._IncidentSurvey&key={_IncidentSurveys/_Guid} If it doesn't, I suppose you could get the correct...
View ArticleScheduled Task set to a Policy Task Type to put Launchpad ICON containing url...
I created a package and a scheduled task (I set to Policy Task Type), to put an Icon (that opens a URL Link) to Launchpad on 22 PCs. The process completed successfully and users are able to open the...
View ArticleRe: Error: "C:\Windows\system32\wusa.exe" returned failure exit code...
It would appear there is an error installing the patch. Wusa.exe is the application that is used to install MS patches and is included as part of Windows. I would guess that some prerequisite is...
View ArticleRe: Issues patching Chrome and startted with patch 38.0.2125.104
What about configuring a "Run As" user in the Scan and Repair settings? Perhaps there is some permission conflict that causes the update to not completely install. You indicated that once you run...
View Article