Re: Can 2 different LDMS Remote Consoles exist on the same PC?
BobmMer, I tested installing both consoles on the same system in lab, and it did not work. Best option is install the remote console you need to use most and then RDP or VNC into the other when the...
View ArticleCan you link in content from a service like Media Wiki to LANDesk Knowlage
Hi All, Is this possible? It would be great if it can be. Thanks,Dan
View ArticleRe: Can you link in content from a service like Media Wiki to LANDesk Knowlage
Do you mean have a live feed from a Wiki site or do you mean just have a hyperlink within a text field that will link directly to a site? I have done something like this with Google before where I had...
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Re: resolved Incidents by Analyst
This as close as i have been able to get to your example in query designer. I created a query on the incident resolution and set it up like this : you could probably get allot closer in Crystal reports
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Capture windows 7 with Landesk 9.6
Hello,I'm trying to capture a computer with Landesk 9.6.Proccess : I create a capture template (Capture W7) with the new creation system.I start the computer using the network.Select F8 - Windows...
View ArticleCVE-2014-0224 patch
Hi everyone, We are using LDMS 9.0 SP4 and we have approx. 120 Servers with a vulnerability finding (OpenSSL Out of Order Change Cipher Spec MiTM Vulnerability) on port 9593. Does anybody know where...
View ArticleRe: Primary Key Constraint violation when resolving call in 7.5
I had this issue. It happened when an incident had been unresolved and then users attempted to resolve the incident again.I contacted support and the issue was that the process from unresolve was not...
View ArticleRe: Capture windows 7 with Landesk 9.6
Pascal, If you haven't setup your Core Server as a preferred server this is what would be causing this issue. Make sure you have your Core as a preferred server and credentials entered for it. Thanks...
View ArticleRe: Primary Key Constraint violation when resolving call in 7.5
actually my issue was referencing a different object: dbo.im_incident_resolution. so it probably has nothing to do with this issue.
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Re: Capture windows 7 with Landesk 9.6
Jared,I set up the Core server as a preferred server. This is the only server in the preferred server.I redeploy the PXE representative but the issue is the same. When I am in the provisionning window...
View ArticleRe: Printer Issues after Security and Patch Updates
Thanks for the replies! We will look into these. We're not actually using Office 2013 yet - we're still on 2010 - but we can tell that a large set of Office-related updates are being pushed to the...
View ArticleYosemite and Kaspersky
We upgraded to 9.6 and everything was working fine until we upgraded our test machines to Yosemite. Problem: av would not installWhat worked:1. vulnerability scans reported to the core2. inventory...
View ArticleRe: ERROR: This Request has changed status, and the action you selected is no...
Hi Debora - Add your Add Incident as an optional action on all the statuses where your request could end up - Depending on your process design in the Generic Service Request process it could be any of...
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Cannot make new Group / Menu in LDSD 7.7.3
HelloI cannot make new group or menu in webaccess as SA. I'm using LANDesk 7.7.3. This issue happen after installation and restore database from ootb, using SQL ServerHere the printscreen : Thanks,Fikri
View ArticlePower Management Compatibility with DisplayLink/Belkin Docks and Dell Monitors
Hi, We're going to be rolling-out laptops in the near future where they will be docked to the below:-http://www.belkin.com/us/B2B043-Belkin/p/P-B2B043/ The external monitor will be...
View ArticleRe: creating a self service incident window
Hi again Dave,By the way we are LANDesk Service Desk version 7.7.1.we have created a few windows and dashboards and added them to our self service system.Our current snag is that when we get an end...
View ArticleThanks for All the Help
LANDesk Community colleagues & support staff Just wanted to write a quick line to say thank you all for your help and guidance over the past few years. I'm leaving my beloved ServiceDesk behind...
View ArticleRe: Thanks for All the Help
Sorry to hear that you are leaving us Helen and thank you on behalf of the Service Desk community for all the great advice that you've passed on: you definitely don't get to Expert level for nothing! I...
View ArticleRe: Thanks for All the Help
Aw, bye Helen! Good luck for the future and I hope we come across each other again sometime
View ArticleRe: ERROR: This Request has changed status, and the action you selected is no...
Thank you Elizabeth. That was a good idea and made sense but unfortunately it is still not working. I am getting the same error. Any other ideas?
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