Re: Cannot uninstall 9.6 console
Ok, so this is odd, its not specifying a GUID for the mobility uninstall.. so maybe mobility isn't actually there... try this:Change the mobility uninstall section to the following (just replace the...
View Articlecreating a self service incident window
I am creating our self service system and want to create a simple version of our incident window for our users. The window will have 4 or 5 fields on it and I want it create an incident and assign it...
View ArticleAgent Configuration Name location in registry
I am trying to find if the Agent Configuration Name is located in the registry somewhere. Does anybody know?
View ArticleRe: Agent Configuration Name location in registry
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\LANDesk\ManagementSuite\WinClient Configuration Name
View ArticleRe: Landesk Reboot Flag appears not to be clearing?
Thank you so much for responding! If I may - - to make sure I understand. The flag I see in Landesk Inventory settings is just Landesk observing the Microsoft setting. And, since I am now "looking...
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problem connecting device MC9190G vai avalanche server (WLRMTCTL 3.0.021.01)
After successfull install of WLRMTCTL 3.0.021.01 on mc9190g, connection via avalanche server starts and finish in few seconds during "getting device info" phase. (see attached image)Other MC9190G (same...
View ArticleRe: CSA 4.3 download MD5 correct??
665F97977BBA2F4A46CA169A160423B1 is correct... not sure where the other hash came from. Might not have been updated from the old 4.2 VM I cant find an old version of that to verify. I'll see who i can...
View ArticleRe: msxml vulnerability scan
I'm just responding to clarify a few points:georged wrote: thanks Paul, submit a ticket with this request and relevant links. Not certain if that is a "I have submitted a ticket..." or a "would you...
View ArticleRe: Agent Configuration Name location in registry
thanks jonbart. Exactly what I needed for BGInfo.
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Re: Landesk Reboot Flag appears not to be clearing?
So a couple of things, that will hopefully help you out here. 1 - We do return the current value of the "PendingFileRename" registry key as part of standard inventory as of 9.5, if memory serves. You...
View ArticleRe: Landesk Reboot Flag appears not to be clearing?
"Custom Data - Security Scan - Pending File Rename" Still running SP2, That must be a SP3 or higher? because I don't see it in 2 But regardless, the Inventory--?Landesk Management--->Reboot Needed,...
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Re: Tasks multiply when the "Save" or "Save and Close" buttons are clicked
Hi - Yes, the reminder and tasks are automatic actions after the decision point. Any recommendation on how to stop them from recreating if they have already been created once? Is there a setting,...
View ArticleIdentifying First Touch Analyst
Hi Guys, I have a dilemma here, I was supposed to find who is the Ticket's first Analyst updater. I can't see how I would get the information to be displayed in a query. Any suggestions? To...
View ArticleRe: Cannot uninstall 9.6 console
Yea i failed to mention the agent part... sorry i was focused on the console..but sounds like you are good =o)
View ArticleRe: Provisioning Capture of a Dell venue 11 with Windows 8.1
From reading through Terabyte Unlimited's manual for Image for Windows a few things stand out:Warning to Windows 8 UsersYou must disable the Windows 8 Fast startup option or you risk corruption of your...
View ArticleConfiguring Fuse on Service Desk
Is there a way to configure Fuse for Service Desk? Ex: Changing the colors, renaming forms for the Fuse interface that will make it easier to figure out what the user needs, adding icons to the tiles,...
View ArticleRe: What is command line install for linux agent 9.6
Howdy Francesco,Thanks for getting back to me. Since my local admin has lead me astray - For LanDesk 9.6, I'm looking for a suitable agent install for Linuix (Redhat 5.x / 6.x). The intent is to...
View ArticleRe: What is command line install for linux agent 9.6
I would have you start by going to Linux landing page here on the community?Linux and Unix Agent
View ArticleRe: What is command line install for linux agent 9.6
If you check "Useful Places" => "Downloads" you can download whatever version of LANDesk your company has bought. But I'm assuming that you've got a productive Core Server installed "somewhere"...
View ArticleWhen an End User has a ticket open, an Analyst cannot make changes
Is there any way to prevent a ticket from being locked from the end-user side? It's counter productive if a user is reviewing their own tickets while the analyst is working on them. I know you can...
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