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Re: Impact Analysis in Webaccess shows no arrows

Hi Gregor, I've not seen this before, could you report this to Support for investigation? ThanksStu

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Re: Each version of an app taking a license on a single machine

Thank You!  Using the query for the detection gives me the results I was looking for. 

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Re: view agent settings on client

Frank,I'm wondering if you can clarify one more item regarding these settings - in particular the XML files found in C:\ProgramData\vulScan. I see several versions of each item on the client.  For...

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Re: Store mac files (.pkg, .dmg, etc.) on a windows share?

I do.  DMG is fine windows won't mess it up.PKG and MPKG must be zipped on a *nix based device (like mac) before putting them on a windows machine or you can put them in a DMGSH files do loose...

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how I do to configure for pass ]C1 code 128 in MX7?

Hi, I´ve licences of your product Wavelink Telnet ce for Windows Ce at LXE MX7 and need a help about configuration to Reading code 138.Then, when I read a code 128, it's necessary that read the prefix...

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Scan and Repair, Maintenance Windows, and Autofix.

My Scan and Repair for my Agent is set to run every 3 days. A Maintenance Window is set for Thursday 10pm to 2am, and a normal Scan and Repair runs on Tuesday, and detects patches that are set to...

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Re: Enable HTML Remote Control for "IT Help Desk"

RC is configured, to a great degree, in the "Agent Settings" area. Look under "Tools | Configuration | Agent Settings". In there you will notice there is an "Agent Setting" for Remote Control. More...

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Re: Enable HTML Remote Control for "IT Help Desk"

OH -Almost forgot. We also had to upgrade from an older IE to IE 10 to get the full affect. The thing uses HTML5 as its vehicle and we were using IE8 on the help desk (which did not support HTML5).

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Re: Enable HTML Remote Control for "IT Help Desk"

Thanks for the replies Joe - "Allow HTML access" is enabled on the General Settings section. This is what we have configured under the Security Settings section: All RC is working except for HTML5 for...

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Re: Enable HTML Remote Control for "IT Help Desk"

I have these settings in the "Remote control settings" under the agent Settings RC.

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Re: package creator copies package from public owner stays as public

Hi Thomas,Thanks for your response!  I thought I'd give the community a try before issuing a case with support.  I'll use your suggestion!

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Re: While scanning a barcode via a bluetooth scanner, the emulator does not...

There are no options for this on the client emulator.  The option is available in device specific client installs.  Unfortunately we do not have a generic studio client which supports your Windows 8.1...

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Re: Enable HTML Remote Control for "IT Help Desk"

Joe,Mine is the same, except that I have "Run as administrator" unchecked. I might have to try adding some users on the Security Settings section - just seems odd that the other RC works fine without...

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Re: Suspend timeout for an MC75A via registry

There are a few different ways this can be accomplished. One of the easier ways, would be to use the enabler configuration package to set these registry keys for you.Within the enabler configuration...

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Re: Scan and Repair, Maintenance Windows, and Autofix.

The patch repair/install will automatically be scheduled to run during the next maintenance window.

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Re: Scan and Repair, Maintenance Windows, and Autofix.

OK. So a followup then... What's the best methodolgy for "releasing" new patches to be repaired for that night @ Thursday 10pm to 2am. Should I:a) Force a Scan and Repair task that day, after I have...

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Re: Remediated Vulnerabilities Report

How to view parameter panel on report in LDMS 9.6

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Re: SAML Token SmartVUE

If you still have an issue raise a case and i can get on a webex with the TSE and fix STS

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Re: Updates not Downloading through Management Gateway

It actually required a support call. The issue was caused by our internal DNS not having an entry for our Management gateway in the internal zone. We use a .local zone and a .com zone and the entry for...

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Surface Pro 3 - PXE boot

Has anything successfully PXE booted their Surface Pro 3? Surface Pro 3 - all updatesOfficial MS Surface Ethernet adapterPXE Rep on same subnet (confirmed working with other computers) When I attempt,...

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