Re: Error in Process Designer - Error saving current process: Cannot Insert...
If you are deleting a status then I'd try removing all the optional actions from the status first, then save then delete the status. Other than that, I'd call you support team
View ArticleRe: service Wavelink Avalanche Enterprise Server (eserver.exe) crash at startup
I hope you ran a Avalanche backup prior to migration. If you did you can uninstall 4.9 and then reinstall, then restore the backup. This isn't a problem I have seen so you would need to create a case...
View ArticlePoint existing Agents to a different (New) Core
I need to make agents that report to an old offsite core server, report to a new local core server. How do I do this? Two totally different core servers and with different certs.
View ArticleRe: Provisioning Template Tables
This is what you would be looking for I believe select * from prov_template_def where owning_user_idn = 1
View ArticleRe: Having trouble with UEFI PXE Booting? This may help
Hi Gru, I will have to try that. I only have 9.5 SP2, but my USB to Ethernet adapters suddenly stopped booting into UEFI PXE. I have been using the ASUS adapters to deploy a Windows 8.1 pro image to...
View ArticleQuery Using Get Date Minus 90 Days
I would like to create a query that retrieves the last 90 days of information for computers with Order Date information. I have tried the following with no success. We are running LDMS 9.5...
View ArticleDoes Wavelink TelnetCE support Chinese (We are using a Motorola MC9190-G gun)?
Does Wavelink TelnetCE support Chinese (We are using a Motorola MC9190-G gun)? When We look for Chinese in the localization configuration, We do not find the Chinese option. ¿Should our MC9190-G have a...
View ArticleRe: Migrate to a new server
1. I am using LANDesk Management Suite 9.50.3.1 and want to upgrade to version 9.6.2. We are a small shop and one server has worked fine for many years.3. N/A4. SQL Express has been more than adequate...
View ArticleDevices that did not succeed: Does it mean it will keep trying until they...
Devices that did not succeed: Select this if you only want the task to run on all devices that didn't complete the task the first time. This excludes devices that have a Successful state. The task will...
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Data Analytics - role question
Hello,I would like to know why it isnt possible set permission to "view" only in this tool?I want to add this features for all users but I couldnt even they are able to edit this feature:It is there...
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Re: MessageBox not popping up
Hi, I'm afraid calculations are only intended for returning a value. it is not intended for interacting with Service Desk in any other way so attempts to do so will probably fail. We don't currently...
View ArticleRe: package creator copies package from public owner stays as public
Was anybody able to receive a fix for this issue? Thanks
View ArticleRe: Software reports
Colin, There is a way to create queries with counts on the Remote Web Console that the thick console does not support. To get to a web console, do a Run as different user to launch IE (not on the core)...
View Article"Failed to send scan file to server"
I am testing out the 9.6 Mac agent prior to migration. I have been able to do an unmanaged device discovery on a Mac (OS 10.9.5 with latest patches) and push the agent to it. But it does not show up...
View ArticleLanDesk Provisioning setup
Working with a new team in a new environment and getting them to move away from machine based images and move more to provisioning model for imaging.The environment has LandDesk in place. Doing some...
View Articlemsxml vulnerability scan
Didnt see one, but MSXML4 is currently out of support by microsoft. would love to see a detection and removal tool by landesk https://support2.microsoft.com/gp/msxmlannounce maybe even a replacement to...
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Question about patch version
I've got a user who's system died and when he reinstalled Management Console 9.5 SP1 he can't connect to the Core server. When he checks his version number it's slightly lower than the rest of us. I...
View ArticleRe: Having trouble with UEFI PXE Booting? This may help
It seems I had a different problem. I called support and they showed me how to setup a query to search for Mac addresses. It turns out that those Mac addresses for the USB to Ethernet adapters were...
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