Re: Maintain Working Hours changed over time
With that sort of error you might want to call LD support and see what they have to say
View ArticleRe: DNS Alias in Client Configuration
Made the registry key change on Core. Rebooted core. Still not working. Do I need to create a new brokerconfig.lng file (Unattended configuration of client for the Cloud Services Appliance), recreate...
View ArticleRe: DNS Alias in Client Configuration
Did you have to apply an LDMG CERT on CSA and /or Core associated with the Alias?
View ArticleRe: DNS Alias in Client Configuration
I re-installed the client since I was upgrading them anyways. Did you verify that the client got the updated setting?
View ArticleRe: DNS Alias in Client Configuration
Yes the updated settings seemed to break the agent. Initial contact to core was via core name (FQDN). After they received updates, they lost contact. While investigating fix I found this write-up. Do...
View ArticleIs there a way to store custom data in custom fields and be able to...
We would like to use LANDESK to track all our IT assets. Custom data such as what cost center or PO number it was purchased form is important to us. Is there a way to create a custom field in LANDESK...
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Re: Is there a way to store custom data in custom fields and be able to...
I would take a look at Data Analytics http://www.landesk.com/products/data-analytics/ as this will give you the ability to import data from almost any source as well as the ability to find other...
View ArticleService Level Management
I am confused as how to best set up our SLA's. We have a dozen or more SLA's for departments on our campus. They have two response levels, 1- Immediate response with 24 hour resolution...
View ArticleRe: DNS Alias in Client Configuration
Removed old agent, recreated self-contained Agent installer, installed on remote PC. Working now.
View ArticleRe: Inventory scan taking 30+minutes with RODC
Has anyone found a workaround for this? We are a school system and have RODCs all over the place. I've been trying to nail down reasons for various oddities when deploying software, running Inv...
View ArticleCannot install packages after a failed deployment
Hi All, I'm new to the LanDesk tool. I have been trying to resolve package deployment failures but no luck. We deployed VC++ Runtime 2010 on a test pc where it already has the higher version of VC++...
View ArticleSlow OSD tasks due to perceived task status send delays
Hi All, I have never posted a question on this community before so here goes! We are running LDMS 9.5 SP2 I have been using LANDesk for a little while now, I am just looking for some guidance on an...
View ArticleRe: Provide Input Validation when usign Generic Data Fields
30*8=240,so add a few and I think we are talking about roughly 300 attributes, not thousands, but I guess things could grow. Two suggestions. Firstly get in contact with support and ask for access to...
View ArticleRe: Service Level Management
I think the key is how you determine whether someone is level 1 or level 2. Is that information help elsewhere that you can import in or can you manage that data just within LDSD? I'd avoid using...
View ArticleRe: LD9.6 reboot setting
SRN,Here's some info I got from the developer when I was looking at the reboot stuff.... Vulscan looks at 3 things to decide if reboot is needed:PendingFileRename registry keyWuapi has a COM property...
View ArticleRe: Coresync Service keeps stopping
Sorry David, just saw this... I don't know the case number so I just sent our TAM an email asking where we are on this and for the #
View ArticleRe: Is there a way to store custom data in custom fields and be able to...
We have Data Analytics, and I use a data translation service preset to translate device "serial number" into a "last warranty date" field using the preset data translation service. How do I import...
View ArticleTime Calculating Query
Hi, How we can calculate time stamp query using query designer like when incident was created , when clock stopped , when moved to third party , when replied by third party , pending at customer end...
View ArticleSoftware Distribution Task stuck on "client initiated asynchronous policy...
I ran into an issue with a distribution task that had me a bit stumped. The task was a simple vbscript to perform some custom developed application upgrades. I created a custom vulnerability definition...
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