Re: Crystal Reports - Trouble Adding Object Class Type "_ConfigurationItemType
Object designer is your friend here. If you note the attribute added in windows designer and then look at the name field for that attribute in object designer, it should give you the information you...
View ArticleRe: First installation for LANDesk Servicedesk
There probably isn't a best practice answer as it so much depends on what you want to achieve. Incident, Request and so on, but categories, drop down lists, users, departments, SLAs, querys and...
View ArticleRe: LDMS 9.6 - Agent configuration settings
You should be able to find some of this information on help.landesk.com. Let me know if there is other information that you are looking for.
View ArticleRe: Remote control not working once secondary DNS has been removed
We do use DNS when resolving some of the clients we are attempting to remote control. Is this in both the classic viewer and HTML5 remote control? What version of LDMS?
View ArticleLooking for some help on creating a query
Hello all... I need a query that will return a list of all open process for all groups an analyst is a member of. Is this possible? Thanks in advance!Debora
View ArticleRe: PXE Rep deployment script
Are these different for 9.6? One of our admins has managed to delete the deployment script...
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Re: Looking for some help on creating a query
I'd take a look through here. There are two methods highlighted in this thread. The one produced by Tom works well and works using a slightly hacked query. The one produced by me further down in the...
View ArticleHow to add and track custom data for computers in Managment Suite 9.5
Hi All, We're trying to find a way to add and track cost centers that get associated with computers when purchased. I thought I could add that with custom forms, but it doesn't allow me to save or...
View ArticleRe: Updates not Downloading through Management Gateway
What version of LDMS are you running? Are the clients allowed to download from source based on their agent setting? I'm going to assume that when the clients are on the internal network, they aren't on...
View ArticleRe: Crystal Reports - Trouble Adding Object Class Type "_ConfigurationItemType
With visio I did this about a year ago, so whatever version was current then or more recent would do. I'm not sure why an extra config item type attribute was added when change has one already, but...
View ArticleRe: cannot run Inventory and Vulscan on Client.
The issue with the missing files in LDLogon directory is definitely not a good thing. Most of those files are agent related and the fact that they are missing, will most likely cause issues. I am not...
View ArticleRe: Remote control not working once secondary DNS has been removed
Are you seeing anything related to stale DNS records? If you do an nslookup from your devices are they resolving that IP to something they shouldn't?
View ArticleRe: Set a password on all accounts
Sorry, I was referring to AD and account creation. In Service Desk we set the initial password to a standard password, not blank via a trigger. In my case every user has a AD account so we don't use...
View ArticleRe: Updates not Downloading through Management Gateway
We are using version 9.6. Not sure what you mean by allow to download from source based on agent settings. Where would I be looking for that not being configured correctly? When the agents are on the...
View ArticleRe: Updates not Downloading through Management Gateway
Ok, when you go into the default agent setting for "Distribution and Patch" what do you have selected under "Network settings"? I don't think this the issue since they are able to download internally...
View ArticleRe: Updates not Downloading through Management Gateway
The current settings are: Attempt peer (checked), Attempt Preferred (checked), Allow Source (checked).
View ArticleRe: LD 9.5 SP1 HII Driver Management: Disabling Drivers
I am having the same issue, same version. What did you do to fix this?
View ArticleRe: Reports not being emailed
Do you have a reply e-mail set under "Recipients"? I am having a similar issue and I believe this is happening because I can't set a reply email. Every time I set one it doesn't save. I believe there...
View ArticleRe: Domain question on CSR generation
Davidg, You will want to get the cert for "mycompanyinternalname.corp" as that is the domain the machines will be part of.The -domainName will be the domain only. Not the ProvisionServer name. Let me...
View Articlehow to import department to the user information?
how to import department to the user information?
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