Discrepancy between vulscan dates and other scan dates
Hello everyone. As I try to learn LANDesk patching and figure everything out, I have come upon another question. I created a query to show machines that have not completed a vulnerability scan in more...
View ArticleRe: Discrepancy between vulscan dates and other scan dates
Josh,The vulnerability scan is completely separate from the other scans. You need to check the vulscan log files on the clients to see what the Security Scan (VULSCAN.EXE) is doing. You can get to the...
View ArticleRe: real-time monitoring page error
Active X controls and plug-ins must be enabled also the scripting. Is necessary that you have installed Flash Player.
View ArticleAbility to sort the new "Package Bundles" by name?
Hi all, Just recently upgraded to 9.5SP1 and found the new "Bundles" in my Software Distribution tab. Anyone found a way to sorth the bundles by name? it used to do this by default in 9.0 SP3...
View ArticleRe: When adding a new user or contact through hyperlink, how to avoid the...
The answer was to break this into two actions. One to add existing contacts to the ticket, and one to add new contacts to the ticket (and also update the users table). As far as I can tell, both of...
View ArticleRe: Can't redeploy after Win7 Upgarde
What account is the scheduler service using? If you are using the administrator account you need to remember that by default the administrator account is disabled on Windows 7 and you will need to...
View ArticleRe: Ability to sort the new "Package Bundles" by name?
You need patch Base-2013-1124a. Log a case with support and they will provide you with a link. Steve
View ArticleRe: Run powershell script after domain join with Provisioning
Yes you can run a powershell script in provisioning. Just use an execute file action to run powershell and point it at your ps1 file in the command parameters. Don't forget powershell script...
View ArticleRe: Still many issues with 9.5 sp1 antivirus (Kap 10)
Kathy, Good afternoon, was wondering if you found a fix for this? We are experciencing the same issue in Windows 7 with XP VMs. Thank you,
View ArticleRe: Quick way to update agent?
I want to add that our 9.6 agent has been revamped, and should be able to do this:) We will know more closer to release, but good things are coming!
View ArticleRe: Reload OSX profiles
this worked for me on a system i neede to re apply the profile to To apply a Mac configuration profile with an agent setting updateThis option can only be used if a Management Suite agent has already...
View ArticleRe: Can't redeploy after Win7 Upgarde
Hi Mark, Thank you for your posting.Although still no fix with scheduled task, I have managed to install Agent with your method,Although I can see this device now on network view now, the installation...
View ArticleRe: 'Assignee' should mean user, not group - SLA notifications
I just realized this would also fix a similar issue with assignment notifications and reminder notifications following note added actions. It would appear ServiceDesk was designed only to have a user...
View ArticleRe: Created MSI for distribrution but keep getting this error
Sorry everyone, was off two weeks during the holiday. I have not had a chance to review the answers.. I will get back to you both this week after I review. ThanksCathy
View ArticleRe: 'Assignee' should mean user, not group - SLA notifications
Mike, Thanks for the reply - the ciritcal piece is as you mention to understand the detail of what will happen. As for our situation: * We implemented Change Management mid last year - more complicated...
View ArticleRe: Discrepancy between vulscan dates and other scan dates
You can enter enahancement requests at http://community.landesk.com/support/community/enhancementrequests
View ArticleServiceDesk Incident close category - matching incident category?
I'm fairly new to this, so apologies if this is in the wrong place, or the question is obvious! Logging an Incident in Landesk servicedesk 7.6.1 via web you select what at the time is the relevant...
View ArticleRe: ServiceDesk Incident close category - matching incident category?
Maybe this will help, maybe not. We use two very different list of categories. The first set of categories is for the incident creation that categorizes what the type of problem is. IE Network and...
View ArticleObject Filter Rules
We have some filters set on a location attribute in Incident. The rules don't seem to fire correctly. Rule 1 - Display "All Locations" when "disable location filter" attirbute (boolean - default is...
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