Attention,
Today i hâve installed the csa and remote control had doesńt work. There was no rc connection into the log table but inventory by csa works correctly.
I have add external dns with ip adress in service configuration.
1second later my rc computer si correctly connected to the csa..
http://community.landesk.com/support/docs/DOC-30158
(See the last picture)
Is inventory work for you by csa?