Re: Report template in Self Service query

What happens if you try this?  Just add {ADGivenName:20} next to RaiseUser/Title for Entered For.  Does it give you an issue?

<TABLE>

<TR>  

<TD  VALIGN=TOP align=LEFT width="125">

<img src="http://servername/ServiceDesk.WebAccessInt/Images/{Status/Title}.png" HEIGHT="23"><BR><B><FONT COLOR = #666699 > {Class/Name}# {Id}</FONT></B><BR>Created: {_NewCreateDate}</TD>

<TD VALIGN=TOP>Entered by: <B>{RaiseUser/Title:20}</B>

<BR>

<IMG SRC="/images/spacer1.gif" WIDTH="180" HEIGHT="1">

<BR>

<FONT COLOR = #666699>Entered for: <B>{RaiseUser/Title:20}{_ADGivenName:20}</B></FONT>

</TD>

<TD VALIGN=TOP align=LEFT><B>Summary:</B> {Title}

<BR>

<B>Details:</B><i> {Description:180}</i>

</TD>

</TR>

</TABLE>